TV Service Provided With BEEtv
What is BEEtv?
BEEtv from Beehive Broadband is the future of television entertainment. BEEtv is the latest type of TV provider in Utah, and is a game-changer for high-definition television, as it allows you to enjoy all your favorite channels, all the time.
Beehive Broadband has designed BEEtv to work with the Apple TV set-top box to bring the best in TV to our Utah residents. BEEtv is accessed through an app on the Apple TV set-top box. The BEEtv app gives our Utah customers complete freedom when it comes to their entertainment needs. Watch TV in real-time, or use the Cloud DVR service to record up to 120 hours of programming and playback from any device where the app is installed.
Check out our Channel Line Up to find the package that’s right for your family.
BEEtv works by transmitting through the same fiber optic cable connection as your high speed internet and is delivered to the BEEtv app in the Apple TV set-top box, or other network-enabled devices that also have the app installed on them.
What happens if you don’t have an Apple TV set-top box?
You can easily rent one through us, at Beehive Broadband! Then, once you have connected the Apple TV set-top box with an HDMI cable (the HDMI cable is not included with an Apple TV set-top box rental) to your TV, configure it with your Apple ID. Once it’s set up, easily download the BEEtv app. It’s as simple as that. If you have more than one Apple TV box-top set your Apple ID can be used for each of them. This also means any device, like your phone, can download the BEEtv app so you can take BEEtv with you on the go.
Questions about BEEtv? Check out our BEEtv Frequently Asked Questions below, or contact a Beehive Broadband Connection Specialist.
*Please note each Apple TV set-top box requires at minimum of 6 Mbps of bandwidth for optimal high-def streaming.
Watch TV Everywhere
Many of our TV networks offer their content live and on demand via their own apps and websites. Watch TV Everywhere, which is included at no additional cost, allows you to view this content for free, just for being a Beehive Broadband customer!
To participate follow these steps:
- Sign up at www.WatchTVEverywhere.com
- Select Beehive Broadband as your provider
- Click on ‘Register’.
- Enter the Account Holder name and account number* provided to you when you signed up for BEEtv.
*If you didn’t receive this information, or have misplaced it, please contact customer service at 800.615.8021.
How much storage does the Apple TV have?
The Apple TV set top boxes rented from Beehive Broadband are 32GB. The set top boxes are completely customizable, and may be used to download your own apps such as Netflix, Hulu, WatchESPN, and games, in addition to the BEEtv app itself. If you would like additional storage for more apps, you may purchase a 64GB Apple TV from any major retailer that carries Apple products.
What channels are available on BEEtv?
BEEtv carries the same channels and programming you would find from most major cable and satellite providers. Check out our Channel Line Up.
Do I need an Apple TV set top box for each TV?
Yes. The app may also be accessed on any mobile device or tablet where the app is installed that has a network connection.
Do I need to have the Apple TV hardwired for it to work?
No, the Apple TV set top box also has Wi-Fi capability, but we recommend having each set top box hardwired to avoid any potential issues with wireless signal.
Can I set up Parental Controls?
Yes. Parental controls follow the Restrictions set on the Apple TV for TV and movie ratings. These are set in Settings>Restrictions. Note that for live TV, if you set restrictions to TV-PG or PG (for example), and start watching a show with an unrestricted rating, when the next show comes on and if the next show’s rating is higher than your set restrictions, the player doesn’t know that the rating has changed, and it will not prompt you for a PIN.
How do I add premium channels or change my programming package?
To make changes to your selected programming, contact our main office either by phone at 800.615.8021 or email at [email protected]
How long will the battery in the remote last before needing to be charged?
The Siri Remote battery is described as providing months of use on one charge with typical daily usage. The Apple TV will warn you that the Siri Remote is low and needs to be charged using the supplied USB-lightning cable. It can be charged off any computer USB port or standard USB charger.
What happens if I lose/break the remote?
The remotes cost $90 to replace, and may be purchased directly through any major retailer that offers Apple products.
Can I set up recordings when I am not home?
Yes, you may schedule recordings from any device that has the BEEtv app installed.
What things should I look for if my TV is not working the way it should?
If you are experiencing issues, please contact our customer support team at 800.615.8021.
They will ask you some quick questions, such as:
- What are you seeing on the screen?
- How is the Apple TV connected (wireless or wired)?
- Are the other apps (Netflix, Hulu, iTunes) working, or other Apple TV’s in the house working?
- Did anything change in the Apple TV’s environment (cables moved, Apple TV moved, new router)?
Please be near the TV, ready to troubleshoot with the technician when you call.